Research Institute for Consumer Affairs - Masis

Research Institute for Consumer Affairs (RICA)

Telephone: 020 7427 2460


The Research Institute for Consumer Affairs (RICA) is a national independent consumer research charity providing free, practical and unbiased reports for older and disabled people.

Public transport

New Rica guide gives an overview of travel by bus, coach, ferry, taxi, train, tram or plane with information about access, journey planning, concessions, assistance, announcements and communication, accessible facilities and how to report back or complain.

Family Cars

In this guide, they identify the issues affecting disabled children and their families when choosing a car, look at the relevant features on cars that can be useful and specialist equipment and accessories available.

Mobility Scooter Users

Online they have information about smaller mobility scooter models that can now be taken on low-floor buses and the permit schemes that have been developed across the UK.

Disabled Motorists

Rica motoring guides – available free in print and online – are called:

  • Choosing a car
  • Car controls
  • Getting a wheelchair into a car
  • Getting in and out of a car
  • Wheelchair Accessible Vehicles (WAVs)
  • Electric wheelchair/scooter guide

Mobility address list has all the UK car adaptation companies and their services.

The following booklets for people with specific conditions were researched with partner disability organisations:

  • Motoring after amputation
  • Motoring after brain injury
  • Motoring after a stroke
  • Motoring with arthritis
  • Motoring with cerebral palsy
  • Motoring with multiple sclerosis
  • Motoring with restricted growth.

For people buying a car to meet specific needs the Rica online car database has car measurements of over 900 car models. To find a car that is easiest to get in/out of, that you can transfer into from your wheelchair or mobility scooter, or is best for stowing a wheelchair or other equipment in the boot, then this can help you draw up a shortlist of cars.

You can order any of their guides from them, or you can download a PDF and print it out at home.

Contact Details

G03, The Wenlock
50-52 Wharf Road
N1 7EU

Tel: 020 7427 2460
Fax: 020 7427 2468

Visit The RICA Website Today –