With business owners and entrepreneurs making up 18% of the UK’s disabled workforce, MASIS is here to help. We can provide you with the right support, information and connect you to our trustworthy partners.
MYSTERY SHOPPING IN THE CARE SECTOR
You have designed systems and strategies to make your care-home work efficiently, but do you know what it actually feels like to be a potential customer? How easy or difficult is it to get hold of you? Do your staff show genuine interest in the potential client’s loved one and their needs? Do you get acknowledged and warmly welcomed when you visit?
Mystery shopping is a really powerful tool which can help you improve the way your customers experience your enquiry handling and show around visits. By identifying those areas in which you excel and those where there are opportunities to improve you can:
Celebrate your strengths and improve your staff engagement
Improve your reputation
Tailor your training efficiently
MASIS have teamed up with a highly experienced and skilled mystery shopping provider offering discounted rates for care homes so if you would like to have a chat, please get in touch quoting REF MYS.
MASIS have developed an affiliation with a reputable Quantity Surveyor, Project Management and Commercial Consultancy Services company.
For all your building and engineering projects we can help you by bridging the link between our thoroughly vetted suppliers and your requirements.
Our team have looked for partners with experience and qualifications such as:
CICES (Chartered Institute of Civil Engineering Surveyors)
CIArb (Chartered Institute of Arbitrators)
IACCM (International Association of Contract & Commercial Management)
QSi (Quantity Surveying International)
We are confident that we can put you in touch with the right business to get the job done right.
Health & Safety
When you set up a business, there is a lot to think about. One of the most important areas is health and safety. Whether you are looking for some support to remain compliant as a business or in need of advice to make your premises accessible, having a great health and safety partner can take away the stress.
MASIS have teamed up with highly reputable health and safety partners who can support you and your business.
Get in contact with us to discuss how we can help.